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Set up eShopCONNECT to connect your store

  • The eShopCONNECTED extension provides a fully automated way of interfacing Connected Business with other popular website and eCommerce solutions such as Amazon, eBay and ASPDotNetStorefront and Magento.
  • At the core eShopCONNECTED is a generic XML import function that can import quotes, sales orders, invoices and credit notes and their related customers into Connected Business.
  • Using an easily created XML import file format, eShopCONNECTED can also support and process import files created by other external sources.


  • The store can either be a marketplace (Amazon) store or eCommerce website (Magento).
  • Data is transported using XML file format - a markup language used to store and transport data.
  • The Web Service is an eShopCONNECTED component that handles the importing of data using XML.
  • The eShopCONNECTOR is a set of parameters specific to the store and is responsible for connecting the store to Connected Business.
  • The Windows Service performs the automated tasks of the eShopCONNECTORs.

Get Activation Codes

eShopCONNECTED is included as an installation option on Connected Business and would be available if you opt to install it. For those who are using the hosted version, the eShopCONNECTED come pre-installed.

Purchase the Activation Code for your store connector
Purchase the Activation Code for XML file import

Activate eShopCONNECTED

The activation code (which consists of the serial and confirmation codes generated by Connected Business) is registered via the Database Management Console (DBMC).

Register eShopCONNECTED

Set up your store account

Fill up the eShopCONNECTED configuration form with the required details of your account. eShopCONNECTED can process multiple accounts of e.g. Amazon at the same time. Having more than one user accounts means that you will need to fill out two sets of configuration groups.

Configure eShopCONNECTED

Set up and configure the eShopCONNECTOR for your store

After activating the eShopCONNECTOR and setting up your account, the last step in the set up is to configure the general settings for eShopCONNECTED and the settings specific to your account.

a. Configure settings in the General config group
b. Connect your 3DCart store
c. Connect your Amazon store
d. Connect your ASPDotNetStorefront store
e. Connect your Channel Advisor store
f. Connect your eBay store
g. Connect your Magento store
h. Connect your Sears.com Store
i. Connect your Shop.com Store
j. Connect your Volusion Store

Configure the eShopCONNECTOR for File Import

The File Import eShopCONNECTOR provides the ability to import Orders etc. from files rather than via the standard eShopCONNECT web based XML import. The Prospect and Lead eShopCONNECTOR extends the functions of eShopCONNECT to enable the import of Leads and Prospects into Connected Business.

a. Set up the eShopCONNECTOR for file import
b. Set up the eShopCONNECTOR for lead and prospect import

Other important configurations

Avoid conflicts during import by addressing these important considerations.

Delivery Method Translation
Payment Type Translation
SKU Aliases
Error Email Notification

XML Import File Structure

Both eShopCONNECTED and Order Importer for Connected Business use the same base input XML Import message structure. However, the Order Importer requires the XML to be contained within a physical file, and the eShopCONNECTED base import module accepts data posted to the eShopCONNECTED Web Service via an HTTP web post.

XML has a number of advantages of the traditional comma separated variable input format used with previous generation systems. The main ones are that it is both human and machine readable, making it much easier to investigate input data errors, and it is inherently extendable so that new features can be added whilst maintaining compatibility with earlier versions. As a result, XML is rapidly becoming the format of choice for interface formats.

  • Download a Generic Order XML file here. You can use it as your default import source.
  • Download a zip file of the XML files for import here. You can use it as your default import source.
Basic XML Structure
ROOT Node and Core Child Nodes
QUOTE Node and Child Nodes
ORDER Node and Child Nodes
INVOICE Node and Child Nodes
CREDIT NOTE Node and Child Nodes
BILLING DETAILS Node and Child Nodes
XML Predefined Entities
Customer identification in Import Records
Customer Identification in Import Files

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